Delivery and Returns

Shipping and Delivery

 

Shipping costs are the responsibility of the buyer.

Delivery to USA and countries indicated during the order will be made to the address specified by the buyer. The delays are variable depending on the destination.

The shipping is done by the USPS in First Class Package (3days) with tracking number. 

 

Retractation and Exchanges

 

The buyer has a right of withdrawal of 14 days from the day of receipt of the order to make an exchange or a refund request excepted for the personalized items.

 

Send an e-mail to the following address to request an exchange: sewfrancisco@gmail.com

 

Returned items must be in perfect condition in their original packaging to the following address:

Emeline MOUTARDE

Sew Francisco

471 Acalanes dr #apt24

Sunnyvale, CA, 94086

 

Damaged or dirty items can not be returned. The refund will be made under bank transfert.